Owner and resident accounts
Separate logins and access for owners, tenants, the committee and the manager.
- Lot owner and resident logins
- Role-based access by lot
- Private notices and documents
- Private committee area
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Resident portals · Strata buildings
Resident portals for strata buildings.
Logins for lot owners and residents, a private area for the committee, and the tools a building manager needs every day: maintenance requests, common-area bookings and contractor check-in. From $7,500.
Free, no obligation. A written quote within two business days.
- Resident portals
- From $7,500
- Works on
- Any phone, no app download
- Access
- Owners, residents, committee, manager
- Recent work
- 150 Peel Street (opens in a new tab)
Why a portal
The private side of running a building needs a home too.
A public building website answers the everyday questions. But much of what happens in a building should not be public: who reported what, which lot booked the lift, which trade is on site, what the committee is discussing.
A resident portal gives each of those its place, behind a login, with the right access for the right people. Owners and residents see their own requests and bookings. The committee sees its documents. The manager sees the whole building.
It runs in the browser on any phone, so there is no app for residents to download, and it is built to sit alongside your strata management software rather than replace it.
Sound familiar?
What a portal replaces.
The daily friction most buildings accept as normal.
- 01
Requests lost in email
Maintenance requests scattered across inboxes, with residents chasing for updates.
- 02
Lift booking clashes
Two removalists on the same morning because bookings live in a paper diary or a group chat.
- 03
Unknown trades on site
Contractors arriving with no record of who they are, when they came or which job they are on.
- 04
Private documents emailed
Minutes and financial reports sent around as attachments to whoever asks.
- 05
Committee by group chat
Decisions and documents spread across personal messages with no record.
- 06
Reports built by hand
Every AGM, the year’s requests, works and figures pulled together from scratch.
What the portal does
Accounts, requests and trades, in one place.
Start with what your building needs most, then add to it.
Requests and bookings
The day-to-day requests that otherwise fill the manager’s inbox.
- Maintenance requests with status updates
- Common-area and lift bookings
- Move-in and move-out scheduling
- Email notifications at each step
Trades and reporting
A record of who was on site, why, and what was done.
- Contractor QR check-in and check-out
- Work order history by lot
- Committee and AGM reporting
- Exportable records
Proof, not promises
150 Peel Street, North Melbourne.
A residential owners corporation we built for, and still look after every month.
An owners corporation website that does the daily work.
Resident information, rules, request forms, a lot owner login and contractor check-in, all in one place and maintained every month.
- 01
Thirteen forms rebuilt
Every resident request form rebuilt so submissions reliably reach the building manager.
- 02
Contractor QR check-in
Trades scan in and out on arrival, so the building knows who is on site and why.
- 03
Lot owner login
A redesigned sign-in for owners, with private information kept behind it.
- 04
Committee reporting
A 13-page AGM chairman’s report with charts, a financial snapshot and a 10-year maintenance plan.
- 05
Ongoing care
Monthly updates, backups and security checks, reported back to the owners corporation.
Pricing
Clear starting points, fixed before work starts.
Every portal is quoted in writing against a fixed scope, ready for committee approval. Prices exclude GST.
Building website
From$2,500
Start with the public site, and add the portal when the committee is ready.
- Up to 15 pages of resident information
- Rules, notices and a document library
- Request forms that reliably arrive
- Mobile-first, fast and secure
- Training for your manager or committee
Resident portal
Most chosenFrom$7,500
For buildings that want logins, bookings and requests in one place.
- Everything in the building website
- Lot owner and resident logins
- Common-area and lift bookings
- Maintenance requests with status updates
- Contractor QR check-in and check-out
Large and multi-building
Priced to scopeCustom quote
For large complexes, mixed-use sites and managers running several buildings.
- Everything in the resident portal
- Multiple buildings or stages
- Custom workflows and reporting
- Integrations with your existing systems
- Priority support
How it works
From first audit to handover, in four steps.
Everything agreed in writing, with the price fixed before work starts.
- 01
Audit
A free review of the current site, its forms and its hosting, in plain English.
- 02
Scope
A written scope and fixed quote, ready to table at the next committee meeting.
- 03
Build
We design, write and move the content across, and test every form end to end.
- 04
Hand over
Training for the manager or committee, then we look after it from there.
Where we work
Resident portals across Melbourne.
Working with owners corporations across Melbourne and Victoria, strata schemes in New South Wales and bodies corporate in Queensland.
- Melbourne CBD
- Southbank
- Docklands
- North Melbourne
- Carlton
- Fitzroy
- Collingwood
- Richmond
- South Yarra
- St Kilda
- Brunswick
- Preston
- Coburg
- Northcote
- Footscray
- Essendon
- Hawthorn
- Camberwell
- Box Hill
- Doncaster
- Glen Waverley
- Clayton
- Dandenong
- Frankston
- Werribee
- Point Cook
- Craigieburn
- Epping
- Ringwood
- Boronia
- Geelong
- Ballarat
- Bendigo
- and across Australia
Common questions
What people ask before they start.
Anything not covered here, send it through and we will answer it properly.
How much does a resident portal cost?
A resident portal with logins, maintenance requests, bookings and contractor check-in starts from $7,500. Large complexes and multi-building sites are quoted to scope. Every project is quoted in writing for committee approval. Prices exclude GST.
Do residents need to download an app?
No. The portal runs in the browser on any phone, tablet or computer, so residents simply log in. It can be added to a phone’s home screen like an app.
Can owners and tenants have different access?
Yes. Access is set by role and by lot, so owners, tenants, committee members and the manager each see only what they should.
Does it replace our strata management software?
No. Levies, accounts and statutory records stay in your manager’s system. The portal handles the day-to-day requests, bookings and trades, and links through to the manager’s owner portal where there is one.
How does contractor check-in work?
A QR code at the entry or loading dock. Trades scan it on arrival and departure, enter their company and the job they are there for, and the manager has a dated record of every visit.
Can we start with a website and add the portal later?
Yes. Many buildings start with a public building website, then add logins, bookings and requests once the committee has seen it working.
Who owns the portal and its data?
The owners corporation. The portal, domain and data are set up in the owners corporation’s name, and stay with the building if the manager or committee changes.
Do you work with buildings outside Melbourne?
Yes. We work with owners corporations across Victoria, strata schemes in New South Wales and bodies corporate in Queensland and the rest of Australia.
Give your building a portal that works.
Tell us about the building and how requests, bookings and trades are handled today. We will send back a scope and a fixed quote the committee can approve.